Returns & Exchange

We’re not happy, if you’re not happy. Brightways is committed to providing utmost satisfaction to all the customers with superior quality products, exemplary shopping experience and eager customer support.

Despite all our efforts, if you are unsatisfied with the product you received, please call our Customer Care Team on 9742202223 (Monday to Saturday, IST 10:00 AM to 7:00 PM)

or write to us at johnsonbr[email protected], Our team will revert to you at the earliest.

Hygiene Best Practices

To maintain hygiene for all our customers we do not accept returns on Face Masks, Innerwear – Vests, Underwear, Bras, Panties, Camisoles, Tank Tops, Shapewears, Thermals, Socks, Towels and Boxers or any other product falling under our innerwear category.